Privacy Policy

KW Fitness & Sports Therapist
Effective Date: 07 October 2025

At KW Fitness & Sports Therapist, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our online platform, including when you subscribe to packages or services via our website www.kwfitnesstherapist.com

By using our Site and services, you agree to this Privacy Policy.

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1. Information We Collect

We collect information to provide and improve our services, manage subscriptions, and communicate with users. Information collected includes:

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a. Personal Information

When you register for an account or subscribe to a package, we collect:

• Full Name

• Email Address

• Phone Number

• Billing Address

• Payment details 

 

b. Usage and Technical Data

We collect non-personal data through cookies and analytics tools, such as:

• IP address

• Browser type and version

• Pages visited, time spent, and referral source

• Device type and operating system

 

2. How We Use Your Information

We use your information to:

• Set up and manage your account

• Process payments and manage subscriptions

• Deliver purchased or subscribed services

• Communicate about appointments, changes, or service updates

• Send newsletters, offers, and promotional materials (with opt-out options)

• Improve our website, services, and customer experience

• Comply with legal, regulatory, and contractual obligations

 

3. Subscription & Payment Information

When you purchase a package or subscription, your payment details are processed securely by a third-party provider. We do not store your full payment card details. We only retain transaction history for administrative and legal purposes.

You may update or cancel your subscription at any time via your account dashboard.

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4. Marketing and Communication

With your consent, we may use your information to send:

• Email newsletters

• Promotions, discounts, or new package announcements

• Service reminders or motivational tips

You can opt out of marketing emails at any time by clicking the "unsubscribe" link or contacting us directly.

 

5. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

• Trusted service providers (e.g., hosting providers, payment processors, appointment schedulers)

• Health or wellness professionals connected to your subscribed services, with your consent

• Authorities or legal entities if required by law or necessary to protect our legal rights

All third-party vendors are obligated to handle your data securely and lawfully.

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6. Data Security

We implement industry-standard measures to secure your personal data, including:

• SSL encryption

• Secure server storage

• Access control and data minimization

• Encrypted passwords

Despite our efforts, no method of transmission over the Internet is 100% secure. Please protect your login credentials and notify us immediately of any unauthorized use.

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7. Your Rights and Choices

You have the right to:

• Access or correct your personal data

• Delete your account or personal information (subject to retention obligations)

• Withdraw consent to marketing communications

• Object to or restrict certain data uses

To exercise any of these rights, email us at [insert email address].

 

8. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Keep you logged in

• Improve website functionality

• Analyze traffic and user behavior

You can disable cookies through your browser settings, though some features may not function properly.

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9. Data Retention

We retain personal data only as long as necessary:

• To provide services

• To comply with legal obligations (e.g., tax or financial reporting)

• For legitimate business purposes

If you cancel your subscription or delete your account, we will remove or anonymize your data where possible, except as required by law.

 

10. Children's Privacy

Our website and services are intended for users aged 16 and older. We do not knowingly collect personal information from anyone under 16. If we learn we’ve collected data from a minor, we will delete it immediately.

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11. Third-Party Links

Our Site may include links to external sites or tools. We are not responsible for their privacy practices. Please review their policies before submitting any personal data.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, laws, or user feedback. We will notify users by updating the “Effective Date” and posting the new version on our Site.

We encourage you to review this page periodically.

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13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

KW Fitness & Sports Therapist
Email: kwfitnessandsportstherapist@gmail.com
Website: www.kwfitnesstherapist.com